PRIVACY POLICY

Roberts Epoxy and Coatings LLC
Effective Date: February 18, 2026

Roberts Epoxy and Coatings LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit a form, request a quote, or communicate with us.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information You Provide

Full name

Email address

Phone number

Property address

Project details

Any information submitted through contact forms, quote requests, or SMS opt-in forms

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Pages visited

Time spent on pages

Referring website

Cookies and tracking data

2. How We Use Your Information

We use collected information to:

Provide quotes and schedule services

Respond to inquiries

Send appointment confirmations and project updates

Provide customer support

Send promotional offers (if you opt in)

Improve website functionality and marketing performance

Comply with legal obligations

We do not sell your personal information.

3. SMS Text Messaging Policy

If you provide your phone number and opt in to receive text messages from Roberts Epoxy and Coatings LLC, you consent to receive communications including:

Appointment confirmations

Estimate follow-ups

Project updates

Customer service messages

Promotional and marketing messages

SMS Disclosure

Message frequency varies

Message and data rates may apply

Consent is not a condition of purchase

You can opt out at any time by replying STOP

For help, reply HELP or contact us at [email protected]

Important Mobile Information Statement

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All SMS opt-in data and consent information will not be shared with any third parties.

4. Cookies & Tracking Technologies

Our website may use cookies and tracking tools such as:

Google Analytics

Meta (Facebook) Pixel

Other marketing and analytics platforms

These tools help us understand website traffic, improve user experience, and optimize marketing campaigns.

You can disable cookies through your browser settings.

5. Data Security & Protection

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your data, no method of internet transmission is 100% secure.

6. How We Share Information

We may share information with trusted service providers who assist in operating our business, such as:

CRM and email marketing platforms

SMS communication providers

Website hosting providers

Payment processors

These service providers are only permitted to use your information to provide services on our behalf.

We may also disclose information if required by law.

7. Data Retention

We retain personal information only as long as necessary to:

Provide services

Maintain business records

Comply with legal requirements

8. Your Rights

You may request to:

Access your personal information

Correct inaccurate information

Request deletion of your data

Withdraw consent for marketing communications

To exercise your rights, contact us at:

📧 [email protected]

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Continued use of our website after updates constitutes acceptance of the revised policy.

12. Contact Information

Roberts Epoxy and Coatings LLC
Email: [email protected]